Customer Services

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If you still have problems please contact technical support at 1-888-640-5840 (M-F 8:00AM-6:00PM ET).

Registered users enter your username and password below. If you are an agent, please click here.

Please review the operating system and browser compatibility guide to be sure that our web site will function properly on your computer.

Use of this web site constitutes your acknowledgement and agreement to the Terms of Use, including our Privacy Statement, and, if you are an agent, your obligations as a User of Consumer Reports.


Register a New Account

For your convenience and security, we have developed this web-based portal for your use in accessing policy, billing, and claims information and in completing certain kinds of transactions with us. To access and use this portal, you must first register by completing our on-line registration.

To bind or change your insurance coverage, please contact your agent.

For information on reporting a claim, click Report a Claim.

If assistance is needed managing a web account, please contact interfacesupport@donegalgroup.com or call (888) 640-5840.

Automatic Payment Plans

Brochures and forms for an insured to authorize payment of insurance premiums either by automatic withdrawal from his/her checking or savings account (EFT), or via recurring credit or debit card (RCC) can be obtained on the Payment Options page.